Contact information

Contact Us

If you have any questions regarding our docking station host compatibility, multi-monitor display configurations, KVM switch latency, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Sync Spark
Website: syncspark.shop
Email: support@syncspark.shop
Phone: +61 7 3051 7647
Business Address: 43 Burgess Street, Kings Beach, QLD 4551, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate administrative operations only. Due to sensitive electronic inventory and diagnostic testing workflows, please do not dispatch returned docking hubs, switches, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.